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Getting new points! What is lead scoring?

7 minutes of reading
Getting new points! What is lead scoring?
Category SEO

Here’s a scenario that many businesses have faced before: You’ve worked hard to generate leads, but instead of seeing an increase in sales, you are left wondering why you’re not getting any leads that turn into paying customers. What’s going on? The answer might be lead scoring – and if it isn’t, then lead scoring can help you fix the situation and bring in more sales. Here’s everything you need to know about lead scoring to boost your sales performance today!

Contents:

What is lead scoring?

Lead scoring helps companies generate sales by allowing them to score leads based on their level of interest. Lead scores are graded by qualified leads, warm leads, hot leads, or cold leads. Since the point of your marketing campaign may be to convert those who are merely interested in your product or service into customers you’ll want to find a happy medium somewhere between qualified and cold. Lead scoring was designed to offer an insight into a customers’ willingness to buy by assigning them a certain value based off their actions on your site.

Lead Scoring helps you get higher quality leads by filtering out the unqualified leads. It assigns a score to each lead based on their likelihood to buy your product or service. The system grades the score using multiple factors, including purchase history, demographics, location and web activity. This means that only qualified leads will be transferred to you so you can focus on making sales while reducing time wasted on dead-end prospects.

Contact score

It’s crucial that you have a clear understanding of the role your contact score plays in the success of your marketing efforts. Contact score is an indication of how receptive a prospect may be to your message, based on their recent interactions with your company. It’s a measurement from 1 to 100 – the higher the number, the better. As you make successive attempts to engage potential clients or customers, they are assigned points depending on their engagement level with your email, content download and demo requests.

Why point-based systems are better than traditional grading

Traditional grading systems penalize students for being smarter, faster, or better. Points-based systems on the other hand reward students for being better. It’s a powerful motivator that can have a significant impact on user performance. As with any system, points should be awarded based on achievement of specific goals. However, when designing a points-based system it’s important to keep in mind who you are trying to motivate.

How does lead scoring reduce conversion time and effort?

Lead scoring is a way of assigning points to leads based on the level of engagement they have with your company. Each point corresponds to a different level of interest in the product or service that you offer. When you assign points to leads, you are able to see which ones are most interested in what you’re offering and then focus your time on those people. The higher the number of points that a person has, the better chance he has at purchasing your product or service.

Use your score to drive behavior

It’s important to know that your score will not be constant. You’ll need to work at it, maintain a good level of professionalism, and stay on top of your game in order to keep up. You should also know that you don’t need to wait for your score to drop before you take action – you can see a decrease in your score as an indication that something has gone wrong. It’s time for you to step up, fix the problem, and bring your score back up.

Lead scoring helps you understand what your customers are like. You can use it to drive their behavior so they buy the product that best suits their needs. It also allows you to understand which leads are worth pursuing, and which ones should be ignored. Using a point system will make marketing easier for your company, as well as make your customers experience better by targeting them with the information they need.

The shopping path in detail

A buyer’s journey typically starts with an awareness stage, where the buyer may be interested in a certain product or service. From there, they move into the consideration stage, where they’re looking for more information about the product or service. If enough of their needs are met by your company, they move onto the evaluation stage, where you’ll be able to show them why you’re a better choice than your competitors. You want to make sure that these three stages are clear before you send out any e-mails. You also want to track how far along this shopping path they’ve come so that when they’re ready to buy, they know who to contact at your company.

Lead scoring helps you measure this progress by assigning points to each step on the shopping path. These points reflect what level of need the customer has expressed up until now, which can then be used to decide if and when they should be contacted with a sale offer. In order to determine how many points they should receive, take their current stage on the shopping path and multiply it by a point value that corresponds with that particular stage. For example, someone in the awareness stage would have 1 point while someone in the consideration stage would have 3 points.

Choose the best path for customers based on their score

Lead scoring helps companies prioritize which customers to focus on. Lead scores are based on the customer’s history of interactions with the company, with a score of 1 being a brand new potential customer who’s never interacted with the company before and 10 being an existing long-term customer. A higher score means that you’re likely to have a better chance at conversion – so don’t waste time trying to sell to those with lower scores.

Lead magnet. What attracts your customers?

The lead magnet you offer your prospects will determine what attracts them to your product. Offering a free download such as an e-book or white paper can work well to attract your potential customers. You could also offer a discount on any of your products or services. If you do not have an e-book, white paper, or product yet, you may want to consider adding one to your blog. This gives readers something they can take away with them while they are still reading the post.

Lead scoring tools

To check your lead score, try using a tool like Leadscore.me or Salesforce’s new Lead Scoring app. These will give you an idea of where your score falls in relation to others. You can also check your lead scoring score by looking at the information on a HubSpot Marketing Grader. It’ll give you an overview of your strengths and weaknesses, as well as a personalized list of actionable steps to take.

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In last words

Lead scoring helps businesses measure the potential of leads by assigning a numerical value, based on criteria such as where they saw the ad, what page they viewed, and whether or not they downloaded a brochure. This information can then be used to determine who should receive your next marketing email or phone call. In this way, you’re able to prioritize your time and money by focusing on leads that are most likely to convert into customers.

Aleksandra Pietrzak
Copywriter
Curator at the National Museum in Poznań, graduate of Art History at the Jagiellonian University and Contemporary Art at the Pedagogical University of Krakow, curator of exhibitions and author of scientific and popular texts. A lover of contemporary art, literature and travel.
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